Paul Bellows
Co-founder and President, Yellow Pencil
Bio Info
Paul Bellows is the President and co-founder of Yellow Pencil. Since 1996, his team has designed and built digital platforms and worked alongside public sector clients to develop the operational maturity and cloud infrastructure that power exceptional experiences and service journeys.
Before starting Yellow Pencil, Paul was an award-winning folk-rock singer and songwriter. One of the first musicians to use the Internet for music promotion and sales, he has released four albums that have hit college top-10 lists across North America. Paul was an early adopter of digital streaming and e-commerce, working with UK-based Real World Records to distribute their catalog of music and interactive art throughout Canada and the US.
Originally a sideline for his professional music career, the digital agency role quickly became his primary career. Based on a passion for web content accessibility, Paul moved into work with local government organizations to assure universal access. Now Paul works as part of a talented team of designers and technologists who support clients including Toronto and Edmonton, the Government of Alberta, the Wharton School and many other government agencies and universities across North America.
Paul thinks deeply about the organizational, citizen experience design, and technology aspects of digital government, focusing on transformation and systems thinking.
Previous Interviews
Topic Suggestions
Create Once, Publish Everywhere — Content management and governance
The relevance of modernizing content operations in digital interfaces
How automation and cloud services are supercharging digital government systems
Organizational Culture & Diversity — Better decisions that lead to better outcomes and a better world
How can end-to-end service experiences improve across all channels and touchpoints?
Developing new ways for stakeholders to work, communicate, and solve problems
Improving equity, security, usability, and accessibility of digital information for Canadian citizens
How can non-profit agencies and government organizations modernize themselves effectively?
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