Paul Bellows

Co-founder and President, Yellow Pencil

Bio Info

Paul Bellows is the President and co-founder of Yellow Pencil. Since 1996, his team has designed and built digital platforms and worked alongside public sector clients to develop the operational maturity and cloud infrastructure that power exceptional experiences and service journeys.

Before starting Yellow Pencil, Paul was an award-winning folk-rock singer and songwriter. One of the first musicians to use the Internet for music promotion and sales, he has released four albums that have hit college top-10 lists across North America. Paul was an early adopter of digital streaming and e-commerce, working with UK-based Real World Records to distribute their catalog of music and interactive art throughout Canada and the US.

Originally a sideline for his professional music career, the digital agency role quickly became his primary career. Based on a passion for web content accessibility, Paul moved into work with local government organizations to assure universal access. Now Paul works as part of a talented team of designers and technologists who support clients including Toronto and Edmonton, the Government of Alberta, the Wharton School and many other government agencies and universities across North America.

Paul thinks deeply about the organizational, citizen experience design, and technology aspects of digital government, focusing on transformation and systems thinking.


Previous Interviews

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Smart Business Revolution Podcast

Paul Bellows | [Top Agency Series] How to Niche and Diversify an Agency Business

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Leadership 360

Journey to the Heart of Leadership with Paul Bellows

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The Well Endowed Podcast

Episode 47: It Takes a Community – Paul Bellows

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Elevate Business Podcast

When It's Time to Go or Grow! With Paul Bellows

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The 311 Podcast

01 - Governing A.I. with Ashley Casovan

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Convivio Agency Leaders Podcast

BONUS: Agency Radar — Renegotiating Normality

Risk Management Show

Risk Management Show

How to Make Conscious Decisions with Paul Bellows

Topic Suggestions

Create Once, Publish Everywhere — Content management and governance

The relevance of modernizing content operations in digital interfaces

How automation and cloud services are supercharging digital government systems

Organizational Culture & Diversity — Better decisions that lead to better outcomes and a better world

How can end-to-end service experiences improve across all channels and touchpoints?

Developing new ways for stakeholders to work, communicate, and solve problems

Improving equity, security, usability, and accessibility of digital information for Canadian citizens

How can non-profit agencies and government organizations modernize themselves effectively?

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