Jennifer Riggins, PharmD is the Director of Membership and Strategic Collaborations at phactMI (Pharmaceutical Collaboration for Transparent Medical Information), a non-profit collaboration of pharmaceutical company Medical Information (MI) departments dedicated to supporting healthcare professionals in their commitment to provide quality patient care.
An executive thought leader with deep expertise across Medical Information, Medical Affairs, Medical Communications, and digital innovation, Jennifer works at the center of industry collaboration. She partners with pharmaceutical companies, healthcare professionals, and researchers to improve how accurate, evidence-based drug information is shared and accessed, ensuring that physicians, clinicians, and patients receive the right answers at the right time.
Jennifer is passionate about modernizing medical information through smarter engagement strategies, cross-company collaboration, and customer-centered innovation. She champions bringing the “outside in”, helping Medical Affairs teams better understand how healthcare professionals seek information today, and how pharma organizations can respond with clarity, speed, and trust.
Her work focuses on elevating medical information from a reactive support function to a strategic driver of scientific exchange, transparency, and better patient outcomes.
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